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Conditions of Warranty

For your product’s warranty details please refer to the conditions below:
  • Breakage is not included in the Physical damages to the body of the product or sensitive internal parts including the defects caused by dropping or a heavy object falling on the unit are not included in the warranty.
  • The defects caused by abuse accidents alteration, misuse, neglect, maintenance by an unauthorized person or failure to operate the unit in accordance with the instructions provided is not covered under warranty or accidental spillage of solutions causing damage to the instrument body electronic and mechanical parts(including water damage).
  • The warranty is limited to the repair or replacement of the defected parts of the unit or defective workmanship on the discretion of the manufacture if found defective due to faulty material or poor workmanship.
  • Parts & accessories not covered under warranty are replaced at additional cost.
  • The warranty should be claimed in time long with a copy of the Invoice issued by the us as proof of the manufacturer reserve the right to refuse the guaranteed service if unclear information has been provided.
  • The manufacturer reserves the right to make any changes in the product without prior intimations to its dealers and customers and without obligation to incorporate such changes i n to the previously manufactured instruments.
  • Periodic checkups to check the functionality of the products are not included in the warranty is not offered onsite, the customer has to bring/send the product to the service center (a location of choice of manufacturer within India) and has to bear the freight and risk of transportation for sending the product to our service and also the cost involved in case of non-acceptance of warranty claim. Please call customer care no. or e-mail to or contact the distributor who sold the unit to you.
  • The customer has to make alternative arrangements for the patient by himself during the time required to repair the unit.
  • Replacement or repair under warranty period does not give rise to extension or renewal of warranty period.